Licensed Customs Broker . Lisbon
Customs clearance without delays or surprises.
We handle your imports and exports with the Portuguese Tax and Customs Authority, from the first document to the moment your cargo leaves. Less time standing still, fewer unexpected costs.
- Answer within 24 working hours
- Quote with no commitment
- Every port and airport
Start here
Tell us what you need to clear
Takes under a minute. We reply with an estimate and the next steps.
Over 100 companies trust us with their customs operations
From importers bringing in one container a year to groups running daily operations across several ports.
- Nordeste Têxtil
- Grupo Marvila
- Atlântico Foods
- Ibérica Motores
- Vega Electrónica
- Casal & Filhos
Illustrative content, to be confirmed with the client
F. Alfredo Gonçalves - Despachante Oficial, Sp, Lda
NIPC 502745177
Who we are
A customs partner, not just a supplier.
Customs does not forgive detail. A wrong tariff classification, a missing certificate of origin or a badly applied Incoterm quickly turn into held cargo, storage costs and missed delivery dates.
We are a firm of licensed customs brokers based in Lisbon. Our job is to make sure your cargo enters and leaves the country correctly, predictably and at the lowest cost the law allows.
F. Alfredo Gonçalves, Licensed Customs Broker
Read our storyWhat we do
End to end customs services
From clearing a single shipment to running your company's customs operation permanently.
Not sure which service applies to your case?
Describe the operation and we will tell you exactly what is required.
Why us
What changes when you work with a licensed broker
No cargo left standing
We flag missing documents before your cargo arrives. The declaration goes out the same day, not the following week.
Predictable costs
You get the estimate of duties, VAT and charges before you decide. Nothing appears on the invoice without having been explained.
Correct classification
The tariff heading decides what you pay. We check every code so you neither overpay duty nor expose yourself to penalties.
One point of contact
You always speak to the same person, who knows your account history and your suppliers.
National coverage
We operate at every customs office in the country, by sea, air, road and rail.
Professional liability
A licensed broker is professionally answerable for what they declare. That is the difference from an intermediary with no such standing.
In numbers
Experience you can measure
30+
years of customs practice
Figure to be confirmed
19
years of published accounts
Commercial registry, 2006 to 2024
8
markets with representation
Europe, Asia and the Americas
24h
to answer a request
On working days
Clients
What they say about us
Feedback from companies that trust their customs operation to our team.
We had a container held for five days and nobody would explain why. We called in the morning and by the afternoon we knew what was missing. The goods went out the next day.
Head of Operations
Industrial equipment importer . Leiria
What we value most is getting the estimate before proceeding. We stopped having surprises on the invoice and can budget our imports in advance.
Finance Director
Food distributor . Lisbon
They reviewed our tariff classifications and found three wrong headings we had been using for years. We corrected them before an inspection rather than after.
Head of Purchasing
Specialist retail . Porto
We work with a single point of contact who knows our suppliers. We do not have to explain the process every time we open an operation.
Supply Chain Management
Textile manufacturing . Braga
Illustrative content, to be confirmed with the client
How we work
Five steps, no grey areas
You always know which stage your file is at and what comes next.
Framing
We listen to the operation: what the goods are, where they come from, which Incoterm they were bought under and when you need them. We identify upfront the requirements that typically delay this kind of file.
List of required documents
Estimate
We provisionally classify the goods and calculate the duties, VAT and foreseeable charges. You get a figure before making any commitment to us.
Written cost estimate
Document preparation
We check invoices, packing lists, certificates and licences. When something is missing we ask your supplier in time to fix it before the cargo arrives.
Checked and complete file
Clearance
We file the customs declaration and follow the control channel assigned. If there is a physical or documentary inspection, we attend and respond to the customs office.
Declaration filed and followed
Release and archive
The goods are released and we hand over the complete documentary file, ready for archiving and for any future inspection.
File closed and archived
Sectors
Your industry. Our expertise.
Every sector has its own licensing, labelling and control rules. We work with the ones that apply to your product.
Textiles, Footwear and Accessories
Demanding origin rules, quotas and intellectual property controls. The declared composition has to match the actual product.
Food and Beverage
Health and plant health controls, export certificates from the country of origin and Portuguese labelling. Tight deadlines because of shelf life.
Industrial and Equipment
CE marking, declarations of conformity and classification of parts and components that rarely fit under a single tariff heading.
Automotive and Tyres
Type approval, vehicle tax, registration paperwork and specific rules for parts and used vehicles.
Technology and Electronics
Dual use controls, radio equipment certification and electrical and electronic waste obligations.
Retail and Consumer Goods
High volumes, many references and campaign deadlines. Clearance efficiency is measured in shelf days gained.
Healthcare and Medical Devices
Registration with the Portuguese medicines authority, device certification and cold chain where applicable. No margin for documentary error.
Chemicals and Dangerous Goods
ADR and IMDG classification, safety data sheets and prior authorisations. Documentation checked before shipment.
Coverage
At every customs office in the country
By sea, air, road or rail. And with partners at the main international hubs.
Lisbon
Port of Lisbon and Humberto Delgado Airport
Sea and air
Leixões
Port of Leixões, Matosinhos
Sea
Sines
Port of Sines
Sea
Setúbal
Port of Setúbal
Sea
Aveiro
Port of Aveiro
Sea
Figueira da Foz
Port of Figueira da Foz
Sea
Porto
Francisco Sá Carneiro Airport
Air
Faro
Faro Airport
Air
Madeira
Port of Caniçal and Madeira Airport
Sea and air
Azores
Ports and airports of the Azores
Sea and air
Questions
Questions we are asked every week
A licensed customs broker represents your company before the Portuguese Tax and Customs Authority. They classify the goods, calculate the duties and VAT owed, file the customs declaration and are professionally answerable for the content of that declaration. It is a regulated profession carrying its own liability, which is what sets it apart from a purely logistical intermediary.
Keep your freight moving.
Talk to us today and receive an estimate of customs costs with no commitment whatsoever.
- Answer within 24 working hours
- Free quote, no commitment
- Licensed customs broker